The BMW AIO-5 Play has been a hit with riders ever since it was released. To help you get to know this product better, we've put together a list of common questions and answers in this blog post. We cover aspects such as:

• Which BMW does the device work with?
• How to use it on multiple bikes
• Switch between Celsius and Fahrenheit
• Tire pressure control
• Plans for future updates

Make sure to follow our Facebook page Chigee Global for the latest information and support. We will continue to add FAQs to keep you up to date with product news. You can also visit the Chigee Help Center , where we regularly update questions and answers.

If you have any other questions or comments, our customer service team will be happy to help. Please contact us at any time at help@chigeego.com.

1. How to choose between AIO-5 Lite, Play and Play BMW versions?

CHIGEE AIO-5 series is a premium product line that integrates CarPlay and Android Auto into motorcycles. Each model is designed to meet the needs of different riders:

1. AIO-5 Lite : The most powerful model, with dashcam and blind spot detection (BSD). It increases safety and is compatible with several motorcycle brands, although its installation is more complex.

2. AIO-5 Play Standard Version : Simpler design without a camera, focusing on easy mirroring of the phone screen. It also offers wide compatibility.

3. AIO-5 Play for BMW : Specifically designed for BMW, with quick lock and anti-theft, but does not support additional cameras.

When choosing an AIO-5 model, consider advanced safety features, simplicity, or BMW-specific integration. For detailed comparisons, see the comprehensive comparison page .

2. When will the BMW version of the AIO-5 Play be shipped?

Due to unexpectedly high demand, our current stock is sold out. Pre-orders are now available:

• Late August: Estimated shipping for current pre-orders
• Mid to late September: next batch if August stock runs out

Orders are processed on a first-come, first-serve basis. Limited quantities available.

For updates:

• Please check our product page for the latest shipping dates.
• Follow Facebook pageCHIGEE to keep up to date with production

You will receive an email with tracking information when your order ships.

3. Is the AIO-5 Play BMW version compatible with my BMW?

Adaptability:

1. Perfect Compatibility:

CHIGEE devices integrate seamlessly with BMWs, providing native access to Wonder Wheel data and control.

Make sure you have selected "NAV" in the Settings-Features-RC menu, instead of "CGRC".

If your BMW is fully compatible but you do not see the "TFT-NAV" indicator on the top right corner of your BMW TFT dashboard after connecting the CHIGEE, please update the software.

2. Unsupported software:

Native BMW data is accessible, but Wonder Wheel control requires a software update or purchase of CGRC CAN.

We have detected that some models do not support software updates. Please refer to the compatibility table for more information.

3. Without Wonder Wheel:

For BMWs without Wonder Wheel, we recommend the CGRC PRO remote controller.

4. CGRC CAN Required in Wonder Wheel control (native data can be read):

For RT/K series with mechanical instruments, you can purchase the CAN CGRC for control. (2011-2021 K1600 / R1200 RT / 2016-2017 R1200 R series)

5. Wonder Wheel control is not available (native data can be read):

For RT/K series with TFT instruments, Wonder Wheel control is not available - consider the CGRC PRO remote instead. (2021-2023 R1250 RT & 2022-2023 K1600 & 2022-2023 K1600B models)

Wonder Wheel Native Data Reading and Control Issues:

Some BMWs have pre-installed navigation systems with different software versions. Even if your BMW has NAV Prep installed, it may not be able to directly access the Wonderwheel control or read native data as advertised. This inconsistency is due to software variations between different BMW models and production years. Please contact an authorized BMW dealer to schedule a software update for your navigation system. More information here .

Please go to CHIGEE Support Center article: Is the AIO-5 Play BMW version compatible with my BMW? for more details.

4. Can I add a camera to AIO-5 Play for BMW?

The integration of additional cameras into the AIO-5 Play for BMW is not feasible due to the following reasons:

1. Power Limitations : The AIO-5 Play for BMW is powered via the BMW Nav Prep mount. While this power supply adequately supports the display, it is not capable of accommodating additional cameras along with the display.
2. Design Limitations : Integrating additional cameras would require running additional cables from the display to the various camera locations on the motorcycle, compromising our product's current quick release design which is essential for its ease of installation and functionality.

5. BMW tire pressure sensor

The AIO-5 Play integrates seamlessly with your BMW’s built-in TPMS, providing real-time tire pressure monitoring at a glance. Its sleek interface displays vital tire pressure readings in crystal-clear clarity, eliminating the need for additional parts or guesswork.

Allows you to set custom tire pressure alert thresholds. You can:

1. Set different alert values ​​for front and rear tires
2. Adjust these values ​​independently to suit your driving preferences or the manufacturer's recommendations.

If tyre pressure falls below the optimum level, a clear warning appears showing precise pressure readings. With the AIO-5 Play Play keeping you alerted and informed throughout your journey, you can proactively avoid potential hazards and maintain the highest level of driving safety.

*If your BMW is not factory-equipped with tire pressure sensors and Wonder Wheel, we strongly recommend considering CHIGEE's additional options to unleash your vehicle's full potential.

6. Intuitive control of the Wonder Wheel with the AIO-5 Play for BMW

The AIO-5 Play AIO-5 Play for BMW integrates seamlessly with your bike's Wonder Wheel, allowing you to control both the BMW TFT and the AIO-5 Play interface. Here's how it works:

1. The upper left corner of the CHIGEE screen indicates the current control mode:

• "TFT" means you control the original BMW system
• "NAV" means you are controlling the AIO-5 Play

2. To switch from one control mode to another, press and hold the Menu key above the BMW.

This integration provides a familiar, native control experience for both your BMW systems and AIO-5 Play features.

Important Notice: CGRC CAN is required for Wonder Wheel control on certain BMW models

*We've added an option to use the Wonder Wheel to control vertical scrolling. Once enabled (Go to Settings - Feature - RC), vertical scrolling becomes the cursor selector (screen selection icons are still horizontal scrolling), left scrolling confirms, and right scrolling returns.

7. Important: CGRC CAN required for wheel control on some BMW models

Integration of the AIO-5 Play for BMW with select BMW motorcycles may require additional hardware for full functionality.

Models that need additional CGRC CAN:

• K1600 Series
• R1200 RT
• R12 Nine T
• R1200 R (2010-2015)

The AIO-5 Play for BMW cannot interface directly with the Wonder Wheel due to the unique control logic of these models, which prevents switching between TFT and NAV. To enable control via the Wonder Wheel, the CGRC CAN add-on needs to be purchased.

8. Does AIO-5 Play for BMW receive continuous updates and improvements?

Of course. AIO-5 Play for BMW supports OTA (Over-The-Air) updates, ensuring your device stays up to date. CHIGEE is committed to:

• Continuous product optimization
• Greater integration with your BMW motorcycle
• Periodical publications

Our goal is to improve your driving experience and anticipate needs you may not even know you have.

9. Can I switch the AIO-5 Play for BMW between multiple BMW motorcycles?

Yes, you can quickly switch the AIO-5 Play for BMW between multiple BMW motorcycles, as long as each of them is compatible with the device. Simply disconnect it from one motorcycle and connect it to another compatible BMW model.

10. Does the AIO-5 Play for BMW have a battery? Can it be charged?

Please note that the AIO-5 Play for BMW is designed for direct installation into the BMW Navigation Preparation System (Nav Prep). It is powered directly from the BMW Nav Prep, ensuring seamless integration and a constant power supply.

The AIO-5 Play for BMW therefore has no battery and cannot be charged separately.

11. Compatibility Alert: AIO-5 Play for BMW and silicone protective case

The AIO-5 Play for BMW mounts directly onto the BMW Nav Pre holder, so the MFP0130 Liquid Silicone Protective Case is incompatible while attached to the motorcycle. The case can only be used when the device is unmounted.

We will soon be releasing a dedicated AIO-5 Play for BMW storage bag, the AIO-5 Play for BMW. Please stay tuned for updates on our Facebook page and official website. We appreciate your patience.

Facebook: Chigee Global

12. Wonder Wheel Control or Data Reading Problem with AIO-5 Play for BMW

If the "TFT-NAV" indicator does not appear in the top right corner of your BMW's TFT dashboard after installing the AIO-5 Play, you may experience:

• Unable to control the device with the Wonder Wheel
• AIO-5 Play does not read BMW data

These issues suggest an incomplete integration between the AIO-5 Play and your BMW's systems. To resolve this:

1. Visit your local BMW service provider
2. Request activation of the pre-installed official BMW navigation data package (data package 0272)
3. Update your motorcycle's software to the version mentioned above

Following these steps should resolve the issue for most applicable BMW motorcycle models.

Note: This process is only necessary for certain BMW motorcycles and allows control of the Wonder Wheel and access to original BMW data for your AIO-5 Play.

Important Notice: CGRC CAN is required for Wonder Wheel control on certain BMW models

13. Are you going to release a version with a larger screen specifically for BMW?

Although we are developing a product with a 6-inch screen, it is not specifically designed for BMW owners. The BMW Nav Prep is designed for a 5-inch screen, and our AIO-5 play for BMW is an optimal size of 5 inches. This size provides the best fit and functionality for the BMW owner.

14. Can I display the BMW engine temperature in Fahrenheit instead of Celsius?

Currently, engine temperature is only displayed in Celsius. However, our development team is working on adding a Fahrenheit option. Soon, users will be able to choose between Celsius and Fahrenheit for engine temperature display.